Evada memorabilia-Relocation of customer service center Apr 25, 2022

At 9 a.m. on April 19, the relocation ceremony of Evada group's customer service center was held in the headquarters building. The ceremony was presided over by Dai Yingming, director of the president's office. President Wang of the group attended and delivered a speech. Nearly 30 senior executives of the headquarters and heads of departments attended.

The total area of the new customer service center is about 2000 square meters. Through the scientific design and layout in the area, combined with the office needs of employees, the new customer service center is equipped with maintenance / skill training room, spare parts room, complete machine area, receiving and shipping area, test area, dust removal room, multi-functional conference room, etc.

Evada takes "relying on scientific and technological innovation, relying on quality, service guarantee and creating brand brilliance" as its business philosophy. After more than 20 years of industrial deep cultivation and technical precipitation, Evada has 31 sales and service institutions across the country. Supported by the research and development of directly affiliated outlets, technology centers, customer service centers and headquarters, Evada takes the traditional service mode as the active service mode, and the unique 3S service solution can provide services in the whole life cycle.

In recent years, Evada customer service center has continuously upgraded "3S" service (standardization standard, speedines fast, specialization professional); Unobstructed 7 * 24 * 365 day on-line service without interruption; Strengthen the integration of service and marketing, enrich value-added services, and deeply carry out customer interaction and feedback activities. Recently, on the basis of normalized epidemic prevention and control, we have continuously improved the customer experience and ensured the quality of after-sales service.
The customer service center always focuses on the concept of "uninterrupted service", strengthens the quality inside and builds the image outside, constantly enhances the service awareness, improves the service quality and creates a high-quality service brand.
Start from a new perspective and make the service more warm.




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